Privacy Policy
Effective Date: 26 March 2026
Last Updated: 26 March 2026
Welcome to Jewelriq (“we,” “our,” “us”).
At Jewelriq, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit or make a purchase from our website.
By using our website, you agree to the terms of this Privacy Policy.
1. WHO WE ARE
Store Name: Jewelriq
Business Type: E-commerce Store
Products Sold: Gothic Pendants, Necklaces, Wallets, Card Cases, Belts, Accessories, and related fashion/lifestyle products.
If you have any questions regarding this Privacy Policy, you may contact us at:
Email: ritwikrd87450@gmail.com
Phone/WhatsApp: 8745068441
Business Address: delhi
2. INFORMATION WE COLLECT
When you visit our website, place an order, contact us, or interact with our advertisements, we may collect the following types of personal information:
A. Personal Information You Provide
We may collect:
- First Name
- Last Name
- Full Name
- Mobile Number / Phone Number
- Email Address
- Shipping Address
- Billing Address
- City / State / PIN Code / Country
- Order Details
- Messages submitted through forms, chat, or contact requests
B. Payment Information
When you make a purchase, your payment may be processed through secure third-party payment providers such as Razorpay, Shopify Payments, UPI, cards, wallets, or net banking.
We do not directly store your full debit/credit card details on our servers. Payment details are processed securely by our payment partners.
C. Automatically Collected Information
When you browse our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Time Spent on Website
- Referral Source
- Click Behavior
- Cart Activity
- Purchase Behavior
- Cookies and similar tracking technologies
D. Marketing & Advertising Data
When you interact with our ads or website, we may collect data through tools such as:
- Google Ads
- Google Analytics
- Meta Ads (Facebook & Instagram)
- Meta Pixel
- Other analytics, remarketing, or conversion tracking tools
This helps us understand user behavior and improve our products, ads, and website experience.
3. HOW WE USE YOUR INFORMATION
We use your information for the following purposes:
A. To Process Orders
We use your data to:
- Confirm your order
- Process payments
- Ship products
- Deliver your purchases
- Send order updates
- Provide customer support
B. To Communicate With You
We may use your information to:
- Respond to your questions
- Resolve complaints or disputes
- Send order confirmations
- Send shipping or delivery notifications
- Provide customer service
C. To Improve Our Website & Store
We may use your information to:
- Improve website performance
- Understand customer preferences
- Optimize product listings
- Improve user experience
- Prevent fraud or misuse
D. For Marketing & Advertising
We may use your information to:
- Show you relevant ads
- Retarget visitors through ads
- Measure ad performance
- Send promotional offers, updates, or discounts (if permitted)
This may include marketing through:
- Google Ads
- Facebook / Instagram Ads
- Email Marketing
- SMS / WhatsApp Marketing (where applicable)
E. For Security & Legal Compliance
We may use your data to:
- Detect fraud or suspicious activity
- Prevent unauthorized transactions
- Comply with legal obligations
- Enforce our policies and terms
4. COOKIES & TRACKING TECHNOLOGIES
We use cookies, pixels, and similar technologies to improve your browsing experience and support analytics and advertising.
Cookies may help us:
- Remember your cart and preferences
- Analyze traffic and website behavior
- Show relevant ads on Google, Facebook, Instagram, and other platforms
- Improve store performance
By using our website, you consent to our use of cookies and tracking technologies where permitted by law.
You may disable cookies through your browser settings, but some features of the website may not function properly.
5. HOW WE SHARE YOUR INFORMATION
We do not sell your personal information to third parties.
However, we may share your information with trusted service providers when necessary to operate our business.
We may share data with:
A. E-commerce & Website Platforms
- Shopify and related store management services
B. Payment Providers
- Razorpay
- UPI / card / wallet / banking payment processors
- Other secure payment gateways if used
C. Shipping & Delivery Partners
We may share necessary delivery information such as:
- Name
- Phone Number
- Address
- Order details
with courier and logistics partners to fulfill your order.
D. Advertising & Analytics Partners
We may share limited technical or behavioral data with:
- Google Analytics
- Google Ads
- Meta (Facebook / Instagram)
- Meta Pixel
- Other remarketing or analytics tools
This helps us understand customer behavior and run advertising campaigns more effectively.
E. Legal Authorities
We may disclose information if required by law, legal process, court order, fraud investigation, government request, or to protect our legal rights.
6. THIRD-PARTY SERVICES
Our website may use or link to third-party services, including but not limited to:
- Shopify
- Razorpay
- Meta (Facebook / Instagram)
- Shipping / courier partners
- Email / SMS / communication tools
These third parties may collect, process, or store your information according to their own privacy policies.
We recommend reviewing their privacy policies separately.
7. DATA RETENTION
We retain your personal information only for as long as necessary to:
- Process and fulfill your orders
- Provide customer support
- Maintain business and transaction records
- Comply with tax, accounting, legal, and fraud-prevention requirements
Even if you stop using our website, we may retain some information where legally or operationally required.
8. DATA SECURITY
We take reasonable and appropriate security measures to protect your personal information from:
- Unauthorized access
- Misuse
- Disclosure
- Alteration
- Loss or destruction
However, no online transmission or storage method is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
9. YOUR RIGHTS
Depending on your location and applicable laws, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your information
- Withdraw marketing consent
- Ask about how your information is used
To exercise these rights, please contact us at:
Email: [your support email]
We may require verification of identity before processing certain requests.
10. MARKETING COMMUNICATIONS
If you provide your email address or phone number, you may receive:
- Order-related updates
- Promotional messages
- Product offers
- New arrivals
- Discount announcements
You can opt out of promotional emails or messages at any time by:
- Clicking the unsubscribe link (if applicable)
- Contacting us directly
Please note that even if you opt out of marketing messages, we may still send important transactional communications related to your orders.
11. CHILDREN’S PRIVACY
Our website is not intended for children under the age of 18.
We do not knowingly collect personal information from children.
If you believe a child has provided personal information on our website, please contact us and we will take appropriate action.
12. INTERNATIONAL USERS
If you access our website from outside India, please note that your information may be processed and stored in India or other countries where our service providers operate.
By using our website, you consent to such transfer, storage, and processing of your information.
13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in:
- Legal requirements
- Our business practices
- Our services or technologies
Any updates will be posted on this page with a revised “Last Updated” date.
We encourage you to review this Privacy Policy periodically.
14. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you may contact us at:
Jewelriq
Email: [ritwikrd87450@gmail.com]
Phone/WhatsApp: [ ]
Address: Delhi
15. CONSENT
By using our website, browsing our store, placing an order, submitting your information, or interacting with our advertisements, you consent to the collection, use, storage, and sharing of your information as described in this Privacy Policy.